Your Commitment to Us
You enter into a contact with Dreamwishdo once we receive payment. Please make yourself aware of all Booking Terms & Conditions before you proceed.
We would strongly recommend that you take out full Travel Insurance, which will in most cases include cover, under certain circumstances, against loss of deposit or cancellation fees.
Our Commitment To You
Your contract is with Dreamwishdo
We will arrange to provide you with the various services which form part of the journey you book with us.
A booking is accepted once we receive your payment. If you do not pay amounts by due dates we reserve the right to cancel. And forfeit your deposit by way of cancellation charges.
We rigorously check the information given in our Itineraries about accommodation, etc. to ensure it is correct at the time of going Itineraries are prepared in advance, advertised facilities may be changed. Therefore changes may be made to the particulars at any time before the contract with you is made.
Tour, excursion, may change as a result of local conditions. Circumstances such as these, or weather conditions, time of year etc., may cause some of the amenities we have described to be unavailable or different from those advertised in our brochure.
When we are told of any significant or long term changes we will always endeavour to advise you prior to your departure.
Paying For Your Journey
After your booking is taken and a deposit received, a balance invoice will be sent to you detailing the total cost due. Full payment is due not less than 80 days before departure.
If you do not pay in full 80 days before departure, we reserve the right to cancel your booking and forfeit your deposit by way of cancellation charges.
If you make a booking within 0 days of your departure date then you must pay the full cost of the holiday at the booking stage.
It is important that you have insurance cover and that it is adequate for your needs. Please check carefully to ensure that it provides an equal or higher level of cover.
Travel insurance is not sold by Dreamwishdo.
For those who participate in sports and activities whilst on holiday that have been organised and arranged independently of us, it should be understood that participation is at the individual's own risk and it is your responsibility to obtain the relevant insurance.
Travel Information and Documents
Approximately 7 days before departure you will receive an itinerary. However, in the case of late payment and/or late bookings, tickets may be handed to you at the airport on departure.
If You Want To Change Or Cancel Your Holiday
Change Or Addition To Your Holiday
If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible.
Any request for changes must be made in writing by the person who made the original booking.
If it is possible to make the change, it will be subject to an administration charge of £50 per booking, and payment of any further costs incurred as a result of the change.
An administration charge will be made of £75 per person for requests made more than 84 days before departure and £100 per person within 84 days before departure.
Cancelling Your Journey
If you or anyone on your booking decides to cancel the holiday you must notify us of the decision as soon as possible.
Any notification by telephone must also be confirmed in writing or by
e-mail within 24-hours by the person who made the original booking.
Cancellation will take effect from the day we are notified provided that written confirmation is received by us within 24-hours of the original notification.
The following scale of charges will be payable depending on when the notification of cancellation is received.
At deposit stage - Loss of deposit
Final Balance 80 days prior to departure 100% of total tour cost.
Your Commitment to Us